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Naspa News SIS Home Page AUGIE/ACORD UpdateResults of the AUGIE 2006 Agency Technology Survey were announced at the annual ACORD LOMA Insurance Systems Forum on May 22. More than 4,300 agents completed the survey. While agents have benefited by real-time communication improvements among carriers, agencies and customers, the survey showed frustration remains over multiple workflows brought on by carrier-unique systems. When asked, "What is your agency’s greatest challenge in supporting automation?" nearly half of the respondents said learning and using various company proprietary systems, while another 20 percent said multiple user IDs and passwords. The survey also showed seven of ten respondents strongly agreed that ease of doing business has become increasingly important in an agency’s decision to place business with a carrier over the last two years. Among other findings, agents said they:
Duplicate data entry was overwhelmingly cited as the major automation time waster in workflow (by 47 percent of respondents). Nearly seven in ten respondents said most or all of their carriers have implemented technology (e.g. download, real time, online rating) that has increased their ease of doing business. To learn more, visit http://www.acord.org .Grow WebLink Update In January, NASPA began collecting the names of the top three carriers that users would like to initiate discussions with to certify SIS WebLink with Partner. Your top three carriers are:
SIS is currently working with each of these carriers to discuss WebLink opportunities. Check out the Company Certifications section for a complete list of current carriers certified for WebLink. Also, be sure you’ve installed the latest version, 6.2.02. Within this release, more companies join the WebLink list. Meanwhile, Arbella, Frankenmuth, and Westfield have added these WebLink features: Arbella
Frankenmuth Westfield Billing Inquiry Claims Inquiry If you would like to submit your request for the Grow WebLink initiative, email NASPA’s Secretary, John Heinsz of Heinsz-Schaefer-Garwitz Insurance Services at John@hsgr.com. What’s In It For Me? NASPA’s purpose is simple. It is agents helping agents. Learn more about what you’ll gain from joining NASPA by checking out the first-ever NASPA-sponsored SIS Web Event now archived on SISEvents.com, called "What’s In It For Me?" In just 15 minutes, you’ll hear from Gary Milliken, board member, about the many benefits from education to networking and communication. If you’re interested in joining NASPA, please contact Ron Binning at ron@binningdickens.com. |
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