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Contact: Carol Drake; Grange Insurance 614-445-2490 November 1, 2004 (Columbus, Ohio) – Grange Insurance and Strategic Insurance Software (SIS) announced today they have partnered to offer Grange agents a more accurate, faster process for real-time submission of policy changes and new business. Grange Insurance is the first carrier to enable agents and customer service representatives using SEMCI PARTNER® from SIS to quickly find customer information, make payments and view claims, without the need to log on to another system. The technology also allows agents to write new policies and change requests in their PARTNER system and automatically populate GAINWebSM, Grange’s policy quoting, issuance and policy servicing system for personal, commercial and life insurance. "As new business and change submissions are coupled with the SIS WebLink inquiry ability, Grange PARTNER agents will be able to handle day-to-day processing without having to repeatedly sign on and enter passwords," said Beth Knaack, SIS client services supervisor. "PARTNER will truly benefit agencies that require real-time efficiency." "Our partnership with SIS is just another way we are working to make it easier for agents to conduct business with Grange," said Sherri Rarey, assistant vice president of Grange Interface. "Our continuing work to develop and provide new tools for our agents is a part of Grange’s EODB (Ease of Doing Business®) philosophy. We work with agents every step of the way to deliver the best technology possible to help them be successful." In addition to continually providing new technology for its agents, Grange is involved in helping agents integrate these new tools into their business. The company offers training via Web conferencing and on-site visits to agent offices. The company also provides documentation and support to help agents troubleshoot and get the most from their technology. About Grange Grange Insurance, based in Columbus, Ohio, is a $1 billion insurance and financial services provider. Through its network of independent insurance agents, Grange offers auto, home, life, business and farm insurance protection, plus financial services through The Grange Bank, in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Tennessee and Wisconsin. Policyholders in Iowa, Minnesota and Wisconsin are served by Integrity Mutual of Appleton, Wisconsin, an affiliate of Grange Mutual Casualty Group. For more information, visit www.grangeinsurance.com. About SIS Strategic Insurance Software, Inc. is a leading supplier of ACORD standards-based agency and company interface products and services. The SEMCI PARTNER agency management system is marketed nationwide through direct sales and company alliances. For additional information, contact an SIS associate at 1-800-747-7005 or email sales@sisware.com.
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